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IBM Case Manager V5.1 Sample Questions:

1. A customer needs a Highly Available (HA) solution for their ICM solution. The solution will be installed and utilized on two physical servers to meet the HA requirement. Which additional software license is needed to achieve this requirement?

A) WebSphere Application Server Network Deployment
B) WebSphere iLog JRules
C) WebSphere Process Server
D) Case Analyzer

2. What is the recommended way to manage security of cases?

A) Allowing the user to set the security manually using the IBM Case Client.
B) Using P8 Class security and inheritance.
C) Launching workflow for new cases and setting the case security using CE operations.
D) Using a custom event handler to set the case security on newly created cases.

3. A solution designer is given the following requirements for an ICM solution. 1. Case workers should have the ability to view and edit form data when processing a work item. 2. Changes to the form data can be saved in the step processor. Which two actions need to be performed to meet this requirement? (Choose two.)

A) Add a form attachment and expose that attachment to the step in the step editor in Case Builder.
B) Configure the Case Form widget to use a form attachment. The form data objects can be stored in any folder in the target object store.
C) Configure the Case Form widget to use a form attachment. The form data objects can be stored only in the case folder or case sub folders in the target object store.
D) Configure the Case Form widget to use a form attachment. The form data objects can be stored in any folder in the design object store.
E) Add a form attachment and expose that attachment to the step in the step editor in the Forms Designer.

4. Sol1 has been created in project area P1 by John. As a new requirement, Sol1 has to be now moved to project area P2. How can this be achieved?

A) By using the Move option on the Manage Solutions page of the IBM Case Manager Builder.
B) By assigning P1 Object Store to P2.
C) By using the IBM Case Manager Administration Client.
D) By assigning John to project area P2.

5. From where does IBM FileNet Case Analyzer read data?

A) Process Engine event logs only.
B) Both Case Analyzer OLAP database and Content Engine event logs.
C) Both Process Engine and Content Engine event logs.
D) Content Engine event logs only.

Solutions: