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Cisco 640-461 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Monitoring and Troubleshooting | - Use diagnostic and monitoring tools - Troubleshoot common Unified Communications issues - Verify voice network operation |
| Topic 2: Cisco Unity Express Administration | - Manage users and mailboxes - Perform backup and maintenance tasks - Configure voicemail features |
| Topic 3: Cisco Unified Communications Fundamentals | - Understand VoIP concepts and protocols - Describe Cisco Unified Communications architecture - Identify voice and IP telephony components |
| Topic 4: Cisco Unified Communications Manager Express | - Configure Cisco Unified CME - Manage user and device settings - Configure IP phones and extensions |
| Topic 5: Voice Gateways and Dial Plans | - Configure voice gateways - Implement dial peers and dial plans - Connect to PSTN services |
Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:
Which two signaling messages would you see on a network containing both Cisco Skinny and third-party IP phones that are registered to a Cisco Unified Communications Manager? (Choose two.)
- A. off hook
- B. invite
- C. station invite
- D. invitation
Correct Answer: A,B 🗳️
After an IP phone has been added to a Cisco Unified Communications Manager server, the administrator notices that the phone has a directory number that is not in the number range in use by the organization. He also notes that the directory number is 1000. What is the most likely cause?
- A. TFTP server is misconfigured
- B. The phone may have auto-registered.
- C. The phone number was misconfigured.
- D. The phone is configured on another server.
- E. DHCP gave the phone the wrong directory number
Correct Answer: B 🗳️
Explanation: Only visible for DumpsTorrent members. You can sign-up / login (it's free).
Refer to the exhibit.
The exhibit shows a partial screen shot for a Cisco Unified Personal Communicator device. When should this device be configured?
- A. when Cisco Unified Personal Communicator version 8.0 is used in soft-phone mode
- B. when configuring the Service Advertisement Framework feature for Call Control Discovery
- C. when Cisco Unified Personal Communicator version 7.0 is used in soft-phone mode
- D. when Cisco Unified Personal Communicator is used in desk-phone mode
- E. when Cisco Unified Personal Communicator version 8.0 is used in desk-phone mode
Correct Answer: C 🗳️
Which two layers are Cisco Unified Communications component layers? (Choose two.)
- A. transport layer
- B. network layer
- C. endpoints layer
- D. infrastructure layer
- E. data link layer
Correct Answer: C,D 🗳️
Refer to the exhibit.
The exhibit shows a partial screen shot for a Cisco Unified Client Services Framework device. If the username that is associated with this device is jdoe, what should the device name be?
- A. The device name should be UPCCUPC
- B. The device name should be JDOEUPC.
- C. The device name does not need to relate to the user ID of the user for CSF device.
- D. The device name should be UPCJDOE.
- E. The device name should be JDOE.
Correct Answer: C 🗳️
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