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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Engagement Policies | 12% | - Policy Configuration
|
| Topic 2: Next-Best-Action Concepts | 10% | - Customer Engagement Fundamentals
|
| Topic 3: Business Agility in Customer Engagement | 10% | - Operational Excellence
|
| Topic 4: Contact Policy and Volume Constraints | 13% | - Contact Governance
|
| Topic 5: Channels | 10% | - Channel Integration
|
| Topic 6: AI and Arbitration | 8% | - Decision Prioritization
|
| Topic 7: Actions and Treatments | 12% | - Action Management
|
| Topic 8: Decision Strategies | 25% | - Strategy Design
|
Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:
What is the name of the property that is automatically recomputed for each decision component?
- A. Priority
- B. Rank
- C. Order
- D. Propensity
Correct Answer: B 🗳️
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel.
If the following volume constraint is applied, how many actions are delivered by the outbound run?
- A. 75 SMSes and 25 emails
- B. 150
- C. 100
- D. 75 emails 25 SMSes
Correct Answer: A 🗳️
The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.
The details of the shoes are provided in the following table:
What is the number of outputs that each component has?
- A. Set-Property=1, Results=4
- B. Set-Property=4, Results=4
- C. Set-Property=1, Results=1
- D. Set-Property=4, Results=1
Correct Answer: A 🗳️
To which types of decisions can Pega Customer Decision Hub be applied?
- A. Determining the cause of a customer's problem
- B. Determining how to optimize the product portfolio to increase market share
- C. Determining how to retain a customer
- D. Determining why response rates for a campaign in one region are below average
Correct Answer: D 🗳️
To access a property from an unconnected component, you use the____________.
- A. component-dot-property construct
- B. dot-property value directly
- C. property value
- D. customer-dot-property construct
Correct Answer: A 🗳️
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