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Avaya APSS Unified Communications Online Test Sample Questions:

1. For the Microsoft register Windows platform. one-X register Communicator can be deployed in two different ways: standalone and integrated with CES (client enablement services). With the integrated deployment, users have access to additional unified communication (UC) capabilities. What three additional UC capabilities are accessible to users? (Choose three.)

A) Intelligent presence
B) Message waiting indication
C) Ad-hoc audio conferencing
D) Visual voicemail
E) Video calling
F) Audio bridge conference control
G) Synchronized contacts

2. You are teaching Jorge about ROI calculations for Avaya Aura@ Conferencing. You tell him that during the discovery conversation, you need to determine the customer's current_________ and____________. (Choose two.)

A) Budget
B) Spend
C) Capacity
D) Usage

3. You are talking to Claudine, a CFO (chief financial officer). Claudine's business challenges are to manage the business in this economy, work with limited resources, and tightly control expenses. Which two of the Avaya capabilities will help with these business challenges? (Choose two.)

A) Enable first call resolution to improve customer service.
B) Add new communication features by replacing legacy systems.
C) Integrate legacy systems to take advantage of the current investment.
D) Realize cost savings through centralized management, SIP trunkingand tail-end hop off.

4. Although all messaging applications should be sold as part of an overall UC solution, which two messaging products, in the Avaya messaging portfolio, can be a part of the application layer of the Avaya Aura@ architecture? (Choose two.)

A) HMS 400
B) Modular Messaging
C) Avaya Aura8 Messaging
D) CallPilot@
E) Communication Manager Messaging

Solutions: