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Salesforce Strategy-Designer Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Tools and Artifacts | 23% | - Design documentation and alignment tools - Discovery and research techniques - Roadmapping and solution visualization - Opportunity framing and prioritization frameworks - Journey mapping and system modeling |
| Topic 2: Intangible Deliverables | 26% | - Building strategic alignment and consensus - Relationship and stakeholder management - Vision communication and storytelling - Influencing decision-making and advocacy - Facilitation and cross-discipline collaboration |
| Topic 3: Value Design | 32% | - Ethics, values, and user-centric principles - Problem framing and challenge statements - Feasibility, desirability, and viability assessment - Strategic rationale and future implications - Co-creation and stakeholder engagement methods |
| Topic 4: Leveraging Adjacent Roles & Skills | 19% | - Collaborating with development, UX, and business teams - Guiding solution delivery and iteration - Identifying technical and business capabilities - Aligning design with Salesforce ecosystem capabilities - Applying systems thinking and platform knowledge |
Salesforce Certified Strategy Designer Sample Questions:
1. In which phase of the Challenge Scoping process must researchers ask themselves the following question: What business, customer and social outcomes will this solution drive?
A) Establish the problem-solving approach
B) Understand the need
C) Create a project plan
D) Identify measures of success and potential risk
E) Articulate the opportunity for design
2. Can filters be created to limit the data the is shared when using Salesforce to Salesforce?
A) Yes
B) No
3. Should the principles of Conversation Design also apply to bots and other elements with which users might interact?
A) Yes
B) No
4. When is a Formula field calculated?
A) In Real time when a Record is refreshed
B) When SF is initiated
C) Every 10 minutes
D) In Real Time when a record is viewed
5. Of the following list, which item will be an example of the format a concept can take during the process of Idea Synthesis?
A) Service
B) All of them
C) Virtual Reality
D) Website
E) Platform
Solutions:
| Question # 1 Answer: E | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: B |






