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Salesforce Certified Slack Administrator Sample Questions:

1. Which of the following would most make your company a good candidate to use Slack's Enterprise Key Management (EKM)?

A) Your company is in the public sector.
B) Your company's employees primarily use unsecured mobile devices to access Slack.
C) You use Azure for all of your key management.
D) Your company frequently shares personally identifiable information (PII).

2. What are two reasons why a company would be interested in using SAML single sign-on (SSO) to authenticate its users on Slack?
(Select the TWO best answers.)

A) It replaces the need for your admins to have to set up an identity provider (IdP) for Slack.
B) It is a standard security feature that is available on all of Slack's paid plans.
C) It allows your organization to control the encryption keys to your users' data within Slack.
D) It gives organizations more control over their security policies, including password format requirements.
E) It allows employees to use the same login credentials they already use for other applications.

3. Lindy leads an internal communications team.
Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.
Which initiative should Lindy proceed with to drive behavioral change?

A) Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack's search capabilities.
B) Encourage executives to model this behavior and communicate in public channels themselves.
C) Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack's search capabilities.
D) Work closely with the executive team, and have them mandate public channel usage.

4. As an Org Admin at a healthcare company, you've been tasked with simplifying the experience for getting an upcoming communications project Slack-ready. A team of your organization's employees will work with a dozen rotating consultants at a communications agency to manage several communications campaigns over the next 6 to 8 months.
You'll manage this external collaboration using guests or Slack Connect.
What is the best method for managing this collaboration?

A) Use Slack Connect in order to automatically sunset the external access to the shared Slack channels after the 8 months is completed.
B) Provide the communications agency with guest accounts so that they can invite additional external users to the channels as needed.
C) Provide the communications agency with guest accounts so that you can block file uploads/downloads for this work.
D) Use Slack Connect to allow each organization to manage privacy settings, oversee channel naming, and add their own team members as project needs shift.

5. Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These
"Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.
How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?

A) Promote the "Ambassadors" to Workspace Admins in Slack.
B) Add the "Ambassadors" as "selected members or groups" to manage Approved Apps.
C) Promote the "Ambassadors" to Workspace Owners in Slack.
D) Have the "Ambassadors" conduct app review in the channel, using emoji to alert the Admins to whitelist the app.

Solutions: